Privacy Policy
Last updated: June 10, 2026
Ultra 8K ("we", "our", or "us") is committed to protecting your privacy. This policy explains what personal data we collect, why we collect it, how we use it, and the choices you have. It applies to our website, applications, and streaming service.
1. Information We Collect
Account Information
When you create an account we collect your name, email address, and a password hash. We never store your password in plain text.
Usage Data
We automatically collect information about how you interact with the service — content you watch, search queries, playback duration, device identifiers, IP address, and browser or app version.
Payment Information
Payments are processed by our third-party payment provider. We do not store full card numbers or banking details on our servers.
Device & Technical Data
We collect device type, operating system, browser type, screen resolution, and network information to optimise streaming quality and troubleshoot issues.
2. How We Use Your Information
Service Delivery
We use your data to authenticate your account, deliver content, sync watch progress across devices, process payments, and provide customer support.
Personalisation
Usage data powers our recommendation engine so we can surface content you are likely to enjoy.
Communications
We may send service-related emails such as subscription confirmations, billing receipts, and support replies. You can opt out of marketing emails at any time.
Analytics & Improvement
Aggregated, anonymised usage statistics help us improve the platform, fix bugs, and plan new features.
5. Data Retention
Active Accounts
We retain personal data for as long as your account is active or as needed to provide the service.
Account Deletion
When you delete your account, we delete your personal data within 30 days, except where retention is required by law (e.g. financial records for tax compliance).
6. Your Rights
Access & Portability
You have the right to request a copy of the personal data we hold about you in a structured, machine-readable format.
Rectification
You can update inaccurate or incomplete data in your account settings at any time.
Erasure
You may request deletion of your personal data ('right to be forgotten') subject to any legal retention obligations.
Objection & Restriction
You can object to or request restriction of processing in certain circumstances, including direct marketing.
7. Security
Technical Measures
All data in transit is encrypted using TLS 1.2 or higher. Data at rest is encrypted using AES-256. We perform regular security audits and penetration tests.
Breach Notification
In the unlikely event of a data breach affecting your rights, we will notify you and the relevant supervisory authority within 72 hours as required by applicable law.
8. Contact & Updates
Contact Us
For privacy-related questions, data access requests, or complaints, please contact us via the website at u8kott.cc or through our 24/7 live chat support.
Policy Updates
We may update this policy from time to time. Material changes will be communicated via email or a prominent notice on the platform at least 14 days before they take effect.
Questions about this policy? Contact our support team.